(I) Emergency Department Functional Modules

The Emergency Department is equipped with a triage station, a resuscitation room, internal & surgical consultation rooms, an injection room, an emergency debridement room, an observation ward, a general emergency ward, an emergency physicians’ office, and nurse stations.

 (II) Emergency Visit Process

First: Enter the Emergency Department according to floor signage.

Second: Conduct emergency triage and initial assessment to categorize patients:

1. Level I/II (Critical) patients are directed to the resuscitation room immediately;

2. Level III/IV (Non-urgent) patients proceed to registration, then check-in, waiting, and consultation in the general area.

Third: Determine the patient’s destination: ① Emergency observation; ② Admission to a specialized unit; ③ Transfer to the ICU; ④ Discharge..

 

(III) Emergency Triage

Emergency triage refers to the rapid assessment of emergency patients, followed by the prioritization and triage based on the severity and urgency of their condition. As the initial critical step in emergency care, an effective triage system accurately identifies critically ill patients, ensures patient safety, and optimizes the efficiency of the emergency department..

(IV) Priority Treatment for Critical and Emergent Cases

The order of treatment in the Emergency Department is determined not by arrival time but primarily by the severity of the patient’s condition, ensuring that critically ill or emergent patients receive immediate treatment priority.

(V) Triage-Based Zonal Management

To ensure that critically ill or emergent patients receive timely treatment and to optimize the use of emergency medical resources, the Emergency Department is organized into zones based on patient acuity, implementing triage-based zonal management.